If there's something we’ve not covered above please let us know by calling 0800 082 1616 or contact us online and we’ll do our best to help. You can also check out our Facebook group for updates and discover a whole community offering help and support. If your question is specifically about JustGiving there is excellent support found here.
FREQUENTLY ASKED QUESTIONS
I want to wear a Prostate Cancer UK top whilst I run, where can I get one?
When you sign up, you’ll receive an email with a link to order your free Prostate Cancer UK t-shirt. We’ll also gift you a branded running top if you hit the £300 fundraising mark as an individual. If you totally smash it and hit £600 you’ll be eligible for one of our branded hoodies. You can also kit yourself out at our online shop, from water bottles to baseball caps, you can spread awareness with our branded merch.
Can I jog, walk or wheel instead of running?
You can clock up the miles however it suits you. Whether you’re keeping up your normal exercise routine or trying something new, you can make up your 50 miles your way. From one mile at a time to two marathons throughout the month, you decide how to reach the distance. Pound the pavements, use a treadmill or go cross country - the choice is yours.
What’s the best way to track my movement?
This challenge is all about keeping busy and active, so we trust you to be sticking to the distance you challenged yourself to. JustGiving has a great tool to connect your fundraising page to your Strava account so you can share your runs publicly. Only runs, jogs, walks or wheels you record after you’ve connected your accounts will be shared automatically on your page. If you choose to use this tool, you may like to use Strava’s Privacy Zones function to hide your start/finish location.
Watch our video on how to connect your Strava and JustGiving accounts. Or if you’re logging your runs using a different app, you can check out our video on how to manually log your miles on your page.
When should I run, jog, walk or wheel?
You can run whenever it suits you, but please make sure to stay safe! Make sure to plan your routes, let someone know where you’re going and wear reflective clothing, and always have a back up plan in case things don’t go to plan.
Do you have any training advice?
Yes, there are plans on our website that might help with your running and a guide to help with stretching, planning your runs and more. Check them out here.
Who can take part?
Anyone and everyone. Run, jog, walk or wheel the way you want over the course of the month. We advise you to do whatever is within your ability but still challenging for you. If you’re a wheelchair user you can still take part in the challenge in a way that suits you.
Can we take part as a team?
Yes, one team, one dream! All you need to do is set up your fundraising page and then set up your team. Once you’ve set up your team, others can set up their pages and join your team. If you sign up with a team and want to run together, please make sure you follow all government guidelines and stay safe.
How can I fundraise?
Once you’ve decided to Run the Month throughout October, there’s loads of great ways to fundraise. Sign up and we'll help you every step of the way and send you top tips to make your challenge a success.
Can I use Facebook Fundraising?
You can fundraise however it suits you best, but if you use Facebook Fundraising it won’t show up on your JustGiving page and we won’t be notified about the donations you’re collecting.
How can I see what other people are doing?
You can see, meet and chat with our inspiring community of fellow runners by joining our Run the Month Facebook Group
How can I connect my Strava account to my JustGiving page?
If you want your miles to automatically show on your JustGiving page, you can connect your Strava account to your page. To do this, make sure you’re logged into your JustGiving account and go to your page. On your page, there’ll be an icon in the bottom left corner which you can click on and select ‘edit page’. In the box that pops up, there’s an option to connect to fitness. There’s a video with instructions here.
Why should I self-donate?
Fundraisers who donate to their own page raise on average 42 per cent more! Dipping into your own wallet and donating to your own page isn’t cheating - it’s the best way to reach your fundraising target. Your friends and family will soon follow suit…